Art Discount Reviews

Ordered some paintbrushes as a Christmas present for a family member. Delivery was fast, no issues at all.

Was packed extremely well to avoid leaks, no issue with delivery.

Have used ArtDiscount a couple of years ago, pretty reliable in my opinion.

I’ve had nothing but GREAT experiences with Art Discount
They deliver to my door large canvases at the cheapest prices,
They are extremely speedy & keep you updated about your order
The goods are very well packaged very neatly packed in cardboard. They generally group them together so very handy for storage.
Cheap excellent wide range of products & I always get free delivery as I buy in bulk.
Thank you Art Discount

I ordered a gift for a grandchild and completed the online order with her delivery address. {I even put in my son's phone number] The package was delivered to me. Not a problem, as mistakes happen occasionally but to be told categorically that I was mistaken if I thought i had input her address was extremely annoying. I now have to pay a second lot of postage to send the parcel on. I am positive I input the address because the first time I tried to place my order it would not allow this so I started the transaction again. It is possible that there is a software glitch with Simply pay and Art discount website but this was denied on the grounds that I was "mistaken". [lying] Never buy from Granthms again.

In December I was working on a little project for work and ran into some issues. A phone call to Stephen at art discount (granthams) soon had things back on track. Both Stephen and Gareth were amazing and worked with me to find the right product for the task.
Their help meant that one little boy opened a bespoke and one-off gift that he was totally thrilled with.
Helpful, informative and amazing service, I will be buying all my art/print supplies from them, going forward.

I have only made two orders so far, but both have been with excellent service, even called me to check about my paint, and explain some were out of stock.
Not had a problem with the paints, and they also emailed me back by a lady called Sue was very helpful. Would totally recommend.

I had a problem with the ordering process which was due to my confusion and phoned the customer care who were very nice and patient with me and they couldn’t be more helpful.
The Sherwood H frame Easel is sturdy, considering the excellent budget price. The only thing I can criticise it for, is that the bolts and screws etc. were in one bag so I had to figure out where they went despite the instruction page which could have been better. The overall quality is very good for the budget price. I would definitely recommend this easel.

I was looking forward to getting paint that I ordered from this site but the excitement was short lived as I realised they use Fedex to ship their products.

I have been told there have been multiple Delivery attempts which isn’t true so now my order is nearly a week late. There is always a problem when Fedex are involved, I have no faith in this site or plans to Shop here again and it probably explains why they offer such a discounted price.

Excellent customer care. I ordered some canvas boards and noticed that there appeared to be a delay in dispatching them. I called the customer services team who advised they would be dispatched that day or the following. The goods arrived by courier the following day. Goods were in excellent condition. Would definitely purchase from Artdiscount again.

I would not shop here as long as they use Fedex as a delivery company. Been waiting for 2 months for my items, have not able to deliver it properly and they don't understand instructions. Just very tired of waiting and taking all their lies.

I was a tad skeptical based on some reviews regarding customer service and shipping errors, but decided to give them a try for myself. I found customer service to be very prompt (email reply within an hour or two), shipping details were updated and relayed via email and text and my products arrived in good time (4 days from order to delivery). overall I would, and will, definitely use again and I think I have found my new art supplier

I have placed several orders with ArtDiscount and have found them to be one of the best art suppliers out there. Excellent prices and fantastic customer service. Always a wonderful selection of products and always delivered on time and well packaged.

I ordered a Christmas gift and it arrived super quickly. I had a minor problem but the customer service was outstanding, the problem was resolved, I received a new product within 48 hours and I even got to keep the original item. Good prices and service, I would use them again and recommend. Thank you :)

Courier lost my parcel and delivered it to wrong address in wrong county. I have now been waiting two weeks and I still have no information when I might possibly get it. Customer services is not helpful at all, they are just blaming Fedex, who is doing nothing to rectify the issue.

If your parcel is lost, customer service leaves you alone instead of for example promptly resending your parcel. Avoid this company, would rate it 0/5 if that would be possible.

I absolutely love this company with their stonking customer service, they were very patient with me when I regularly harangued them about some items I was DESPERATE for; they kept me posted regarding delivery dates and even let me know when my precious items landed (often peeps say they’ll do that and don’t). If I lived closer I bake a cake and take it round.